→ We do not offer refunds. Eligible returns are issued as store credit in the form of a gift card.
→ Items may be returned within 21 days of purchase.
→ Returned items must be in new condition: unworn, unwashed, unaltered, with original tags attached, and free from any customer damage.
→ Sale items are final sale and are not eligible for return or store credit.
→ To request a return, email nyc@nakedandfamousdenim.com with the subject “Returns” and include your order number along with a short explanation of the return.
→ Once your request is approved, you will receive a Return Authorization Number and instructions. Returns sent without prior authorization will not be accepted.
→ Customers are responsible for all return shipping costs.
→ We are only able to process returns or exchanges for items purchased from nakedandfamousdenimnyc.com or from our store at 123 Grand Street, New York.
→ Items purchased from nakedandfamousdenim.com (Montreal) or from other retailers must be returned to the original retailer where they were purchased.